Privacy Policy
Last updated: 16 May 2026
1. Introduction
Biomagnetism Sydney is committed to protecting your privacy and handling your personal information in an open and transparent way. As a health service provider, we are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Who we are
Biomagnetism Sydney is operated by Masako Palmer (ABN: 96 224 494 585). For any privacy-related enquiries, contact us via the form on our website here or 0414 936 911.
3. What personal information we collect
We collect personal information including your name, email address, and any information you voluntarily provide when you contact us through this website. As a health service provider, any health-related information you share with us is treated as sensitive information and handled with additional care.
4. How we collect personal information
We collect personal information directly from you when you submit an enquiry via the contact form on this website. Form submissions are processed by Netlify, Inc. (our website hosting provider) before being forwarded to us. Netlify's privacy policy is available at netlify.com/privacy.
5. Why we collect, hold and use personal information
We use your personal information to:
- Respond to your enquiry
- Arrange or discuss a therapy session with you
- Comply with legal obligations
We will not use your information for marketing purposes without your explicit consent.
6. Who we disclose personal information to
We may disclose personal information to third parties who help us operate this website, including Netlify, Inc. as our form and hosting provider. Some providers may store data overseas. We do not sell your personal information to any third party.
7. Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
8. Access and correction
You may request access to the personal information we hold about you, or request corrections, by contacting us via the form on our website here.
9. Complaints
If you have a complaint about how we handle your personal information, please contact us via the form on our website. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
10. Updates to this policy
We may update this policy from time to time. The latest version will always be available on this page.